Wendage

Pollution Control

 

contact wendage

Contact Wendage

Tel: 0800 17 44 30

Email:

 

Privacy Notice

This Privacy Notice tells you what to expect us to do with your personal information when you make contact with us or use one of our services. It explains how we use this information, whom we will disclose it to and how you can access, change and remove your information. We may update or amend this Privacy Notice from time to time, to comply with legislation and regulations or to meet our changing business requirements. The current version of our Privacy Notice is published on our website, www.wendage.co.uk.


Wendage Pollution Control Ltd. is the data controller for any personal data that you supply to us, you are the data subject and any third party with whom we share data in order to deliver our services is the data processor. We do not operate any automated decision making systems.

What is the Legal Basis for processing your Personal Information?

Our legal basis for processing your personal information is that processing is necessary for the purposes of our legitimate interests and it is necessary for the performance of a contract (so we can provide our services / products to you).

How do we collect your Personal Information?

When you access the website via any means, use the content, register, respond to or participate in any survey or questionnaire sent to you by us, make an enquiry, correspond with us by phone, email, via our website or otherwise, or make a purchase with us we may collect, store and use certain of your personal information in line with this Privacy Notice.

What Personal Information do we process?

We may collect, store and use the following kinds of personal information: name, postal address, email address and telephone numbers. If you wish to buy a product or service from us we may collect and use your payment details in order to process payment; we will not retain your payment details beyond the completion of the transaction for which they were provided.

In addition, for quality control and training purposes or in order to deliver our service to you, we may monitor or record your communications with us.

How we use the Personal Information we collect

(a) to provide our services and / or our products to you;
(b) to administer your account;
(c) to enable you to use our website;
(d) to monitor the quality of our service;
(e) to manage, administer and improve our website.

Disclosure of your Personal Information

We will not share your information with any third party except as stated in this Privacy Notice.

(a) We do not sell your data to third parties.
(b) We do not share your data with any third parties for the purposes of direct marketing.
(c) In limited circumstances, we may disclose your personal information to third parties if under a legal obligation to do so.
(d) Where we do share your personal data with trusted third parties, such disclosure is limited to that information which is necessary to process and fulfil an order to    deliver services to you. These trusted third parties will hold your personal data securely and will not share your personal information with any organisation apart from us. This means they cannot do anything with your personal information unless we have instructed them to do it.

How long will we keep your Personal Information?

We do not keep your personal data for longer than is necessary and we review the data to keep it accurate and up to date.  Data which is no longer needed is securely deleted or destroyed. 

Your Rights

You have the following rights in relation to personal data held on you by us:


(a) The right to be informed about how personal data is used – (this notice)
(b) The right to access a copy of personal data that we hold about you
(c) The right to rectification of any errors in personal data held by us
(d) The right to erasure of any personal data
(e) The right to restrict processing
(f)  The right to data portability
(g) The right to object
(h) Rights in relation to automated decision making including profiling

If you wish to learn more about these rights and how they operate, please look at the ICO’s website https://ico.org.uk/for-the-public/.


You have a right to request a copy of the personal data that we hold about you. If you would like a copy of some or all of your personal data we hold please email This email address is being protected from spambots. You need JavaScript enabled to view it. or write to us at Wendage Pollution Control Ltd, Rangeways Farm, Conford, Liphook, GU30 7QP. Proof of your identity will be required for security purposes.


If you are unhappy with the response that you receive from us when you exercise your GDPR rights or Data Protection Act 2018 rights, you have the right to lodge a complaint to the ICO. More guidance about raising a complaint with us is available on the ICO’s website https://ico.org.uk/for-the-public/raising-concerns/  and for raising a complaint with the ICO, more information is available on https://ico.org.uk/concerns/

Analytics

When you visit www.wendage.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out such things as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Cookies

Cookies are text files placed on your device to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. They are widely used to make websites work, or work more efficiently, as well as help improve the design and performance of the website. For further information visit www.aboutcookies.org.

What Cookies are used on this Website?

Our website, www.wendage.co.uk, uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets cookies (table below details cookies) in order to evaluate your use of this website and compile reports for us on activity on the website. Google stores the information collected by the cookie on servers in the United States and the transfer of the data to servers in the USA is governed by the EU-US Privacy Shield framework. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. More information about Google’s compliance with GDPR can be obtained from their website https://privacy.google.com/businesses/compliance

The table below explains which cookies we use and why.

Item Expires How we use the Cookie  More Information

0f02918459c9cd8c8805c866a798724f or similar using alphanumeric characters (0-9 abd a-f)

When the browser session is ended.

This session cookie helps us to enhance website security.

 No personally identifiable data is collected
cookieaccept 12 months Records that a visitor has understood & agreed to the website's use of cookies It is not possible to prevent these cookies being set other than to not use our site.

Universal Analytics (Google)

_ga

_gat_UA-1036645-1

_gid

 

2 years

1 minute

24 hours

These cookies enable us to understand how visitors use our site. Knowing this helps us improve the site content and functionality to improve the overall experience of visiting our site. 

These cookies collect information in an anonymous form, including the number of visitors to the website, pages visited, time on site, how visitors have reached the site, as well as some information about the device and browser that the visitor is using to access the site.

The Google Analytics terms of service, which all Google Analytics customers must adhere to, prohibit sending personally identifiable information (PII) to Google Analytics

How can I enable or disable Cookies?

Most web browsers will allow you to change your settings to enable or disable cookies.  For more information on how to manage or delete cookies, please read Managing Cookies or visit the website of the Information Commissioners Office – the UK's independent authority on data privacy https://ico.org.uk/for-the-public/online/cookies.aspx

Links to Third Party Websites

Our website may contain links to other sites. We are not responsible for the content of third party websites.  Please ensure that prior to using any third party website, you have read and understood its Privacy Notice and Terms and Conditions as these documents will govern your rights and obligations when using those third party websites.